English Version
Technical support has never been an issue with our system. Our software operates using a server and client structure, where the client is simply an application installed on your device—similar to apps like YouTube or Facebook. Because the server is managed on our side, we can monitor, troubleshoot, and resolve most issues remotely.

If any problem occurs, we can access the system and fix it without needing to visit your location, as long as the device has an internet connection. We can also re-send or update the system remotely when necessary.

Our system is designed to work both online and offline, ensuring that your operations can continue even if your internet connection becomes unstable. Only specific features that require online verification depend on internet connectivity.

For customer support, we provide real human assistance, not automated bots. Our team is available through a 24-hour ticketing support system, which allows us to monitor and respond quickly to client concerns.

In practice, system issues are extremely rare. Most of the problems we encounter happen only when devices are physically tampered with, such as when wiring is altered. Because of situations like this, we have continuously improved and strengthened the system’s security over time.

Our company has been operating since 2002, which means we have a long-standing presence in the industry. If any hardware-related concern occurs, you will always know where to reach us and where to send the unit for service.

We are also a legitimate and fully registered company, holding proper business documents such as BIR registration, Mayor’s Permit, and other required accreditations. In addition, we are one of the BIR-accredited providers authorized to customize POS software, a certification that only a limited number of companies have.

If you are looking for a reliable, affordable, and high-quality POS system, our solution is designed to meet those needs.
Tagalog Version
Naiintindihan ko po kayo. Ang unang concern niyo, hindi yung delivery kundi yung tech support. Alam niyo po, hindi talaga problema yan at kahit kailan, hindi magiging issue sa amin. Kasi po, yung system namin, may server at client. Yung client, yun po yung app—katulad lang ng YouTube o Facebook, ini-install lang, tapos ready na gamitin. Kaya kahit ano pang problema niyo, kaya naming ayusin yan dahil nasa side namin ang server.

Number two, yung system namin, puwede naming i-resend o i-update kahit nasaan man kayo basta may internet. Kaya hindi na kailangan pang banggitin yung radio technicians. May system kami para mamonitor at ma-access namin yung system ninyo. Kung may problema man, di na namin kailangan pumunta sa location niyo. Makikita namin kahit nasaan kami, basta may internet kayo. Kaya hindi magiging issue yan.

Kung concern niyo ay mawalan ng internet, okay lang po. Works online at offline ang system namin. Ang kailangan lang ng internet, kung merong VR verification requirement talaga sa system, pero mostly online siya. Kaya yung concern niyo sa support, walang problema.

Pagdating sa pagtawag, kahit late ng gabi, may tao na sasagot sa inyo—hindi robot. Bukod doon, 24/7 kaming available sa ticketing system namin para mamonitor at ma-check agad ang mga concerns ninyo.

Sa totoo lang, halos wala pong problema sa system namin. Ang karaniwan lang, kapag may sinubukang pakialaman sa device, dun lang nagkakaroon ng issue. Pero dahil dun, mas napaganda pa namin yung security ng system. Under normal use, halos zero po ang problema.

Isa pa, matagal na kami sa industriya—since 2002. Kaya kahit may masira, alam niyo kung saan pupunta. Puwede niyong ipadala sa amin, kaya hindi kayo magkakaroon ng problema. Hindi tulad ng ibang provider na nakaupo lang sa bahay o walang identity.

Kami po, lehitimong kumpanya. May BIR, mayor’s permit, lahat ng registration, kompleto po. Kung kailangan niyo ng affordable at quality na POS software, kami yung maaasahan niyo. May BIR accreditation din kami at puwede naming i-customize yung software ninyo. 

English Version
With regard to the price, it would not be accurate to say that our system is expensive. What we offer is actually affordable. However, I would like to clarify something first: are you looking for something cheap, meaning something very low-priced or even low-quality, the kind that is just inexpensive so there is something to use even if it does not work properly or is unreliable?

If what you are looking for is simply the cheapest option, something very cheap even if the system is not accurate or does not function properly, then that is not the kind of product we provide. Our system focuses on quality and reliability.

In fact, our POS system has passed two BIR accreditations, which is a strong indication of its quality and compliance. Passing even one accreditation already requires strict standards, so having two demonstrates that the system meets a high level of reliability and performance.

Another advantage is that our software can be customized based on the client’s needs. Because of that, our clients are not only from our local area. We have clients across Luzon, Visayas, and Mindanao, even though our office is based in Bulacan.

If you are looking for a solution that is affordable while still maintaining high quality, then our POS system would be a good option. But if the goal is simply to find something cheap regardless of quality, that is not something we offer.

When it comes to pricing, we also benchmark our prices against competitors. We carefully check the market to make sure our pricing remains competitive and reasonable. However, we do not reduce the quality of the system just to make it extremely cheap.

Additionally, our system is offered with a one-time payment, meaning you do not have to continuously pay monthly fees. Considering the quality, the BIR accreditations, and the one-time payment setup, it would not be correct to describe the system as expensive. It is designed to be affordable while maintaining a high standard of quality.
Tagalog Version
Pagdating sa usapan ng presyo, hindi tama na sabihing mahal ang system namin. Sa totoo lang, ang ino-offer namin ay affordable. Pero bago natin pag-usapan nang mas malalim ang presyo, gusto ko munang malinawan kung ano talaga ang hinahanap ninyo. Gusto nyo ba yung cheap? Yung talagang mumurahin lang? Yung tipong ang mahalaga lang ay may magamit kahit hindi maayos ang system o minsan mali ang lumalabas na impormasyon?

Kung ganoon ang hinahanap ninyo—yung sobrang mura kahit kapalit ay kalidad—doon ako magiging tapat: hindi iyon ang klase ng produkto na ibinibigay namin. Ang focus ng system namin ay maayos na performance, reliability, at quality.

Ang POS system namin ay nakapasa sa dalawang BIR accreditations, na nangangahulugan na nasunod nito ang mahigpit na standards pagdating sa compliance at kalidad. Hindi madaling makapasa sa accreditation, lalo na kung higit sa isa, kaya malaking patunay iyon na maayos at mapagkakatiwalaan ang system.

Bukod doon, may kakayahan kaming mag-customize ng software depende sa pangangailangan ng negosyo ng client. Dahil dito, hindi lang sa isang lugar ginagamit ang system namin. May mga gumagamit nito mula Luzon, Visayas, at Mindanao, kahit na ang base ng kumpanya ay nandito lang sa Bulacan. Ibig sabihin, may dahilan kung bakit may mga kliyente mula sa iba’t ibang bahagi ng bansa ang nagtitiwala sa system namin.

Kung ang hanap ninyo ay abordable na may kasamang kalidad, iyon ang maibibigay namin. Pero kung ang hinahanap ay pinakamurang option kahit hindi sigurado ang performance, hindi iyon ang direksyon ng produkto namin.

Sa pricing naman, hindi lang basta naglalagay ng presyo. Nagbe-benchmark kami laban sa ibang competitors sa market para siguraduhin na makatarungan at competitive ang presyo namin. Pero hindi namin binababa ang kalidad ng system para lang masabing mura.

Isa pa sa mahalagang bagay ay one-time payment ang setup ng system namin. Ibig sabihin, hindi kayo patuloy na magbabayad buwan-buwan. Dahil sa kalidad ng system, sa mga accreditation na napasa nito, at sa ganitong payment structure, hindi talaga ito maituturing na mahal. Mas tamang sabihin na isang abot-kayang system na may mataas na kalidad at siguradong value sa negosyo. 

Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

Yes, free shipping is available for all the orders that’s placed inside the United States. We charge shipping fees for overseas orders.

We usually take 3-5 business days for your order to be shipped & delivered.

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.

Thats a very good question but in fact our prices our very competitve. They are actually very good compared to the market. We do bench marking of prices as can be seen in our proposals. We have price comparisons with top market providers

Whats important is that our POS has 2 accreditations coming from the BIR of burea of internal revenue. Meaning you are buying quality and reliability.

Pero kung ang gusto nyo lang po ay yung mga mumurahin na wala pong guarantee sa quality, baka mag suffer ang business nyo. pag hindi reliable ang system most likely malugi kayo sa mga maling computation or nakawan.

Meron iba isa lang ang accreditation kami po 2. isa sa pos isa naman sa inventory. So Quality and reliability ang binabayaran nyo po. Worry free na kayo at mas makakapag concentrate sa business nyo